Maintenance Contract

Maintenance Contract

Today, businesses are more dependent than ever on technology. From basic daily operations and business applications, to running services and networks; almost every aspect of a business is reliant on technology. Therefore, ensuring that this technology is up and running correctly is extremely critical.

Ensure Support Services Limited provides the services you need to help manage these technological systems and minimize any downtime.

Our support services are designed to help manage the complexity of system and network management. Many companies are not able to provide the required training to their internal resources, and we can help take that pressure off. Our services enable leading companies worldwide to optimize, secure, manage and support their mission-critical infrastructure.

Innovative partners with clients to align IT programs and goals with enterprise strategy to deliver solutions that drive business process as well as improve the availability, reliability and performance of data center, network and security infrastructure. Leveraging our multi-tasked capabilities, our combined expert consulting, integration, support and managed services with world-class customer service to help organizations reduce costs, increase efficiencies and manage risk in their IT infrastructure

Assuring smooth operations – enabling high performance

We offer end-to-end management of mission critical infrastructure following a service-oriented approach, thus delivering seamless IT support to our clients. Our specialized technical expertise and standardized procedures ensure minimum downtime and optimal use of server, network and users equipment. By ensuring smooth operations and enabling high performance, we leverage our clients’ IT infrastructure as a strategic asset.

Service portfolio

Network Management & Support Services

√ Installation & maintenance of passive and active network equipment.

√ Network monitoring & incident management.

√ Troubleshooting.

√ SLA based operations.

Data Center Services

√ Installation, configuration, monitoring & maintenance of server infrastructure.

√ Virtualization services.

√ OS & Database maintenance & support.

√ Storage management.

√ Migration and consolidation services.

Users IT Support services

√ End user support, both technical and functional (on local applications use).

√ End users training.

√ Installation, configuration, monitoring & maintenance of end-user computing equipment.

√ Second Level Support for admins and client’s IT staff.

√ IT asset management services.

√ Logistic services for end user equipment in large scale environments.

 

We offer regularly scheduled training for the following: –

  • Hardware Maintenance
  • Storage Solutions
  • System Administration
  • System Management
  • Tape Libraries
  • Virtualization
  • Security Administrator

​We provide hands-on, practical alternative to traditional hardware and software support training. For further discussion please contact on sales@ensureservicebd.com